TRACK YOUR ORDER
TRACK YOUR ORDER
Find out where your Lumobite is.
Enter your tracking information below to see the current status and location of your order.
Track with Omniva
Omniva Tracking Number:
Where to Find Your Tracking Number
Your Omniva tracking number was sent to your email when your order shipped. Look for an email from Lumobite with the subject line "Your Order Has Shipped."
Can't find it?
Check your spam/junk folder, or contact us at support@lumobite.com with your order number and we'll resend your tracking information.
Shipping Timeline
Processing: 1-2 business days (orders before 2 PM EET ship same day)
In Transit: 1-2 business days
Ready for Pickup: You'll receive an SMS when your package arrives at your selected Omniva terminal
Total delivery time: 3 business days from order placement
Omniva Parcel Terminal Pickup
Once your package arrives, you'll receive:
- SMS notification with pickup code
- Email confirmation with terminal location and hours
Package hold time: Your package will be held at the terminal for 7 days. If not picked up within this time, it will be returned to us.
Need Help?
Order not showing movement?
Tracking information can take 12-24 hours to update after your shipping confirmation email.
Package delayed or missing?
Contact us immediately at support@lumobite.com and we'll track it down and resolve the issue.
Wrong terminal selected?
Email us right away and we may be able to redirect your package before it arrives.
Questions? We're here to help.
Email: support@lumobite.com
Response time: Within 24 hours