Contact Us
GET IN TOUCH
Have a question about Lumobite? We're here to help.
Whether you need support with your order, have questions about the product, or just want to say hello—we'd love to hear from you.
Contact Information
Email: support@lumobite.com
Response Time: We respond to all inquiries within 24 hours
Send Us a Message
[Contact Form Fields:]
- Name (required)
- Email (required)
- Order Number (optional - if your inquiry is about an existing order)
- Message (required)
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Common Questions
Before reaching out, you might find your answer in our FAQ page. We've covered everything from product usage to shipping and returns.
Quick Links:
- [Shipping & Returns Policy]
- [Frequently Asked Questions]
- [How It Works]
Order Support
Need to track your order?
Use your Omniva tracking number from your shipping confirmation email, or contact us and we'll look it up for you.
Need to start a return?
Email us at support@lumobite.com with your order number and we'll send you a prepaid Omniva return code immediately.
Received a damaged product?
Contact us right away with photos and we'll send a replacement—no need to return the damaged unit.
Business Hours
Email Support: Monday - Friday, 9:00 AM - 6:00 PM EET
We respond to all messages within 24 hours, usually much faster.
We're committed to making your Lumobite experience exceptional. Don't hesitate to reach out—we're here to help.